Why work with us

Because our success ensures yours

world‘s leading group travel provider

Kuoni Group Travel Experts has evolved from the merger of two exceptionally successful business units within Kuoni Destination Management and Gullivers Travel. Both companies have a history of cultivating close and long-standing relationships. Combining our strengths prepares us to take a leading role with even more people who understand what matters to you. You have even better access to one of the biggest travel networks on the planet; bringing you benefits without any of the overheads that creating such a global footprint requires. Our increased resources let us offer you more and enhance our ability to deliver excellence for you.

you need the right price always

In your fast moving, competitive market, prices are of paramount importance. Your clients bargain hard and we understand that if prices don’t meet their expectation, they’ll go elsewhere - regardless of the programme’s quality. Our global purchasing power gets you competitive and attractive prices for accommodation and local services, so you can make your clients an offer they can’t refuse. Our long-standing relationships - built on a mutual understanding of each other’s needs - mean sustainable success for us all.

we understand you

Your company is unique. Our account managers know this and work to learn as much as possible about the goals and needs of your particular business to provide flexible solutions to give you that sought-after advantage in any circumstance. We work hard to get it right the first time around and don’t stop until we have exceeded your expectations. Together we’ll build a lasting partnership and win sustainable success for both our businesses. To match your strategy, our destination specialists pick the ideas, products and services which will give your travel programmes that sought after advantage, while our supplier segmentation model gives hotels clear opportunities.

helping you be better

Tried and tested, efficient workflows mean we spend less time dealing with internal process and more time supporting your business. Our web booking systems give preferred partners priority access to groups business, while a wealth of data enables us to reliably advise you and help your business grow. With 24/7 access to a lightning-fast quotation system, automated and guaranteed payment processes, unrestricted peak or low season volume, special offers and more, you have all you need to succeed.

quick confirmation of key services

You need us to deliver on what we promise. Without knowing the availability and confirmation of key service items like hotel accommodation, meeting facilities and gala dinners, even the most basic meetings or incentives remain wishful thinking. That is why our sales professionals get to the heart of your needs and confirm the availability of these services at the destinations you choose.

we provide options and alternatives

Your clients’ tastes and needs are in constant change. We watch the latest trends, spotting new and attractive destinations, venues, services and activities, so you can concentrate on nurturing your business and relationships. Our destination insiders develop long-standing partnerships in destination to get you the best deals on a batch of intriguing alternatives. We share our knowledge and experiences across our global network, which is the foundation of the benefits we pass to you.

you are in good hands

A perfect plan needs flawless execution. You want to entrust your clients to a partner who will ensure their satisfaction and safety from start to finish. We check our local services before you check-in, while contingency planning and support is available 24 hours a day, 365 days a year. And should something unexpected happen, our on-site project managers have the experience and contacts to make sure that your clients are taken care of.

Year-round around the world

Our global presence and group business from various source markets brings significant benefits to our supplier partners and makes us crisis resistant. Thanks to our diversified business portfolio, we can adjust to seasonal fluctuations and secure year-round business for you. Our strong position in the emerging Asian markets will continue to support the growth of your business in years to come.

Securing the future

As technology offers ever-greater access to new destinations and experiences, our ambition is to help the group travel industry prosper and grow. Although much of our industry has been slow to embrace the potential of technology, we mean to lead the way through innovative solutions that will secure a profitable and sustainable future for our partners. We are making significant investment to place us years ahead of the competition and ensure that, in coming years, we will be even better at efficiently delivering what you need to succeed.